TERMS & CONDITIONS
Please read these terms carefully before using our website or placing an order.
Introduction
These Terms & Conditions govern your use of our website and your purchases from our store. By accessing our site or placing an order, you agree to these terms.
If you do not agree, please do not use the website.
About Us
Fashion Jewellery Store
📧 support@fashionjewellery.store
📧 enquiries@fashionjewellery.store
We curate jewellery from trusted suppliers and offer a personalised shopping experience.
Use of the Website
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with the website’s security
- Copy or misuse any content, images, or branding
- Submit false or misleading information
We may update or change the website at any time.
Product Information
We aim to display product details, images, and descriptions as accurately as possible. However:
- Colours may vary slightly due to screen settings
- Sizes and measurements may have minor variations
- Stock availability may change without notice
All products are curated, not manufactured by us.
Pricing & Payment
Prices are shown in GBP (£) unless stated otherwise.
International Orders
For customers outside the UK, VAT is automatically removed at checkout.
Payments
We accept secure payment methods displayed at checkout. All payments are processed through encrypted third party gateways.
Order Processing
Once you place an order, you will receive an email confirmation. Orders are processed quickly, so changes may not always be possible.
If you need to amend your order, contact us immediately at:
📧 support@fashionjewellery.store
Shipping & Delivery
Delivery times vary depending on your location.
UK Delivery
Most orders arrive within a few days.
International Delivery
We ship worldwide. Delivery times depend on your country’s postal services.
Customs Fees
International customers may be charged customs duties or import taxes. These are set by local authorities and are the customer’s responsibility.
Returns & Refunds
Return Window
You may request a return within 30 days of receiving your order.
Return Conditions
Items must be:
- Unworn
- In original packaging
- In resellable condition
Non Returnable Items
- Personalised items (names, initials, dates, messages)
- Earrings (for hygiene reasons)
Unless faulty or damaged.
How to Start a Return
📧 support@fashionjewellery.store
Include your order number and reason for return.
Faulty or Damaged Items
If your item arrives damaged or faulty, contact us immediately with photos. We will resolve the issue quickly.
Personalisation Service
Selected items can be personalised with names, initials, dates, or short messages.
Personalised items are final sale unless faulty.
Intellectual Property
All content on this website — including text, images, branding, and layout — is owned by us or used with permission.
You may not copy, reproduce, or distribute any content without written consent.
Limitation of Liability
We are not responsible for:
- Delays caused by couriers
- Customs delays or charges
- Losses caused by misuse of products
- Website downtime or technical issues
Your statutory rights remain unaffected.
Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.
Contact Us
For any questions about these Terms & Conditions:
📧 support@fashionjewellery.store
📧 enquiries@fashionjewellery.store
Instagram, TikTok, Facebook: @fashionjewellery.store
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Explore our full collection of curated jewellery.